Unit 3.1: ICT as a bridge between clients and professionals
  • The classical experience: personal meetings in a practice room
  • Face-to-face scenarios require an adaption of the client
  • Bridging of temporal and spatial limitations by means of ICT
  • Reduction of organizational access barriers through ICT
  • Which user groups are likely to benefit the most?
  • Further good reasons for offering also online advice and intervention
  • Why are advisors, counsellors and therapists sceptical about?
  • Inhibitions of the client to direct, immediate contact with the advisor, counsellor or therapist
  • Computer-mediated distance and threshold anxiety