Module 8: Psychological aspects and competences in online interventions

Upon completion of this course, the learner should

• know the additional minimum qualifications that are required to become an online advisor, counsellor or therapist;
• be aware how the same words can trigger different associations between professionals and clients and what that means for text-based interventions;
• understand the process of reaching a common understanding in text-based communication;
• be able to analyse a text-based enquiry according to the four-film method.

• Introduction
• Unit 8.1: Standards and additional qualification requirements
• Unit 8.2: Computer-mediated written communication
• Unit 8.3: Different horizons of understanding
• Unit 8.4: Hermeneutics – A theory of understanding texts
• Unit 8.5: The hermeneutical process of understanding in practice